Pega
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WinnerArdantCheckoutAR-30

Trust badges above payment

Before
Before
After
After
$483K/yr
Projected annual revenue
+4.7%
Conversion
+6.4%
Rev / visitor

Hypothesis

By adding trust badges (Worldwide Shipping, Gift-Ready Packaging, 30-Day Returns, Secure Payment) above the payment section, we expect to reduce the 44% checkout abandonment rate by addressing last-minute hesitation. Currently, checkout only addresses transaction security, badges answer broader concerns about shipping, returns, and packaging at the exact moment users decide whether to commit, giving first-time buyers the reassurance needed to complete purchase.

What we learned

The variation lifted conversion +4.7% and revenue per visitor +6.4%.

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